These terms govern everything from how you create an account on Bat 365 to how bets are settled, bonuses are awarded, and PKR withdrawals are processed. Read them once — properly — and you'll know exactly where you stand.
By registering an account on Bat 365, depositing funds, or placing any bet, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full. If you do not agree, please do not use the Bat 365 platform.
These Terms and Conditions ("Terms") constitute the legal agreement between you ("Player", "User", "you") and Bat 365 ("Platform", "we", "us") regarding your use of bat365-khelo.com and all associated services including sports betting, casino games, Aviator, Roulette, Andar Bahar, Poker, and all other products accessible through the Bat 365 platform.
We have written these Terms in plain, accessible language so that Pakistani players understand their rights and obligations without needing a lawyer to interpret them. However, if you have any questions about anything in this document, our support team is available 24/7 in both Urdu and English.
| Topic | Key Rule | Detail Section |
|---|---|---|
| Minimum Age | 18 years or older only | §1 |
| Accounts Per Person | One account only | §1 |
| Currency | PKR only on Bat 365 | §4 |
| Min Deposit | Rs 500 | §4 |
| Min Withdrawal | Rs 1,000 | §4 |
| Bonus Wagering | Must be specified in offer terms | §3 |
| Bet Cancellation | Bets confirmed are final | §2 |
| Void Bets | Postponed events; specific conditions | §2 |
| Prohibited Countries | As listed in §1 | §1 |
| Self-Exclusion | Available at any time | §5 |
To use Bat 365, you must create a personal account. Account registration on Bat 365 is subject to the following eligibility requirements, which you must meet in full at the time of registration and at all times while your account remains active.
Age requirement: You must be at least 18 years of age to register an account on Bat 365. We take underage gambling seriously. Any account found to belong to a person under 18 will be immediately closed and all funds returned, less any winnings generated during the period of underage use. Bat 365 reserves the right to request age verification documents — including a CNIC, passport, or government-issued ID — at any time. Failure to provide satisfactory verification will result in account suspension.
One account per person: Each individual may hold one Bat 365 account only. Multiple accounts by the same person — whether under the same or different names, email addresses, or phone numbers — are strictly prohibited. If duplicate accounts are detected, Bat 365 reserves the right to void all bets, forfeit all bonus balances, and close all associated accounts. Winnings generated on duplicate accounts may be withheld.
Accurate information: All information provided during registration must be accurate, complete, and current. This includes your full name, date of birth, address, and contact details. Bat 365 will use this information for identity verification, payment processing, and responsible gaming purposes. Providing false information constitutes a material breach of these Terms and may result in account closure.
Geographic eligibility: Bat 365 is operated for use by players in Pakistan. If you are accessing the platform from a jurisdiction where online betting is prohibited or restricted, you do so at your own risk and legal responsibility. Bat 365 accepts no liability for any legal consequences arising from access outside of permitted territories.
Account verification may be required before your first withdrawal or at any point during your account's lifetime. Keep your verification documents — CNIC, proof of address — accessible. Verified accounts process withdrawals significantly faster.
Account security: You are responsible for maintaining the security of your Bat 365 account credentials. Never share your password with anyone. Bat 365 will never ask for your password via email, chat, or phone. If you suspect unauthorised access to your account, contact our support team immediately. You are liable for all activity that occurs on your account until you notify Bat 365 of a security breach.
All bets placed on Bat 365 are subject to the following rules. By placing a bet you confirm that you have read and accepted these rules in their entirety.
Bet confirmation: A bet is only valid once confirmed by the Bat 365 system and a bet reference number has been issued. Bets that have not received a confirmation number are not valid, regardless of the displayed odds at the time of selection. Bat 365 is not liable for bets that fail due to connectivity issues, browser failures, or incomplete submissions on the player's side.
Odds at time of placement: The odds displayed at the time your bet is placed and confirmed are the odds that apply to your bet. Subsequent changes to odds — whether upward or downward — do not affect confirmed bets unless a manifest error has occurred. If you have chosen "Accept Any Odds Changes" in your account settings, the current odds at confirmation time will apply.
Minimum and maximum bet limits: The minimum single bet on Bat 365 is Rs 200. Maximum bet limits vary by sport, market, and event and are displayed in the bet slip at the time of placement. Maximum single-event payout limits apply; for Premier League and Champions League football, the maximum payout per bet is Rs 10,000,000. Bat 365 reserves the right to limit maximum bet stakes on specific markets or for specific accounts.
Void bets: A bet will be declared void and the stake returned in the following circumstances: (a) the event is postponed and not played within 24 hours of the original scheduled time; (b) the event is abandoned before the required completion threshold for that market; (c) Bat 365 determines that a manifest pricing error occurred at the time of bet placement; (d) the event is cancelled entirely. Void selections in accumulator bets are removed from the accumulator, and remaining selections are settled at the revised odds.
Manifest errors: Bat 365 reserves the right to void any bet placed at odds that were the result of a manifest pricing error — a clearly incorrect price that no reasonable person would consider an accurate reflection of the true probability. Bat 365 will identify and communicate manifest errors as promptly as possible. Stakes on voided manifest error bets are returned in full.
Football match result bets: All football match result (1X2) bets at Bat 365 are settled on 90 minutes plus referee-indicated injury time only, unless the market explicitly states otherwise. Extra time, golden goal periods, and penalty shootouts do not count toward standard match result settlement.
Accumulator bets: Each leg of an accumulator must result in a win for the accumulator to be paid. If one or more legs are voided, the accumulator is recalculated at the remaining valid legs' combined odds. Cash Out may be available on accumulators where all legs have live markets; the Cash Out value will be calculated in real time.
Bat 365 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the following general terms, as well as any specific terms attached to the individual promotion.
Eligibility: Unless stated otherwise, bonuses on Bat 365 are available to eligible Pakistani players with verified accounts who have not previously claimed the same bonus. Welcome bonuses are available to new players on their first qualifying deposit only. Bat 365 reserves the right to withdraw any bonus offer at any time without notice.
Wagering requirements: Most bonuses at Bat 365 are subject to wagering requirements — a minimum total bet value that must be achieved using the bonus amount before any winnings generated from the bonus can be withdrawn as cash. The specific wagering requirement (e.g. 10x, 20x, or 30x the bonus amount) is stated in the individual promotion terms. Unless stated otherwise, wagering requirements must be completed within 30 calendar days of the bonus being credited.
Bonus funds are non-withdrawable until wagering requirements are met. If you request a withdrawal while a bonus is active, the bonus and any associated winnings may be forfeited. Always check individual promotion terms before claiming a bonus at Bat 365.
Bet contribution: Not all bets contribute equally toward wagering requirements. Sports bets typically contribute 100% of the stake. Casino game contributions vary by product — slots may contribute 100%, while table games such as Roulette and Blackjack may contribute a lower percentage. Specific contribution rates are listed in individual promotion terms.
Abuse of promotions: Bat 365 reserves the right to void bonuses and associated winnings if it has reasonable grounds to believe that a player is abusing promotional offers — including but not limited to using multiple accounts to claim the same bonus, placing low-risk offsetting bets to meet wagering requirements, or coordinating with other players to exploit promotional terms. Repeated promotional abuse may result in account suspension.
No-deposit bonuses and free bets: Where Bat 365 offers a no-deposit bonus or free bet, the bet is placed at the stated odds and any winnings are credited as bonus funds subject to the stated wagering requirements. Free bet stakes are not included in any returns.
All financial transactions on Bat 365 are conducted in Pakistani Rupees (PKR). Bat 365 does not charge platform fees on deposits or withdrawals made via supported Pakistani payment methods.
Supported deposit methods: Bat 365 accepts deposits via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit and credit cards. Minimum deposit is Rs 500. Maximum deposit limits vary by payment method and are displayed at the time of transaction.
Deposit processing: Deposits via Easypaisa, JazzCash, NayaPay, and SadaPay are credited to your Bat 365 wallet instantly in normal circumstances. Bank IBFT transfers may take 1–3 business hours during banking hours. Bat 365 is not responsible for delays caused by your bank or payment provider.
Withdrawals: The minimum withdrawal from Bat 365 is Rs 1,000. Withdrawals are processed to the same payment method used for your most recent deposit wherever possible. Bat 365 processes standard withdrawal requests within the same business day. VIP account holders receive priority processing. Identity verification must be completed before your first withdrawal is processed.
Withdrawal conditions: Withdrawals will only be processed once any applicable bonus wagering requirements have been met. Bat 365 reserves the right to request supporting documentation before processing large withdrawals. Funds deposited and not wagered at least once may be subject to a processing check before withdrawal.
Third-party payments: All deposits must be made from a payment account registered in your own name. Bat 365 does not accept deposits from third-party accounts. Any funds received from accounts not registered to the Bat 365 account holder will be returned and the account may be suspended pending investigation.
If you experience any issue with a deposit or withdrawal on Bat 365, contact our support team immediately with your transaction reference number. We resolve most payment queries within 2 hours during business hours.
Bat 365 is committed to responsible gaming. We provide a range of tools to help players manage their betting activity and maintain healthy habits. These tools are available to all registered players at any time through the account settings menu.
Deposit limits: You can set daily, weekly, or monthly deposit limits on your Bat 365 account. Once set, a deposit limit takes effect immediately. Increasing a deposit limit is subject to a 24-hour cooling-off period. Decreasing a deposit limit takes effect immediately.
Loss limits: You can set a maximum loss threshold per day, week, or month. When your losses reach this threshold, Bat 365 will suspend betting activity on your account for the remainder of the period without requiring you to contact support.
Session time limits: You can set a maximum session duration. When your active session reaches this duration, Bat 365 will display a notification and offer to end the session. Exceeding the limit by more than 15 minutes will automatically log you out.
Cooling-off and self-exclusion: A cooling-off period (available from 24 hours to 6 weeks) temporarily suspends your access to betting and casino features on Bat 365. Self-exclusion permanently removes your access for a minimum period of 6 months. Both options are available directly from your account settings. Self-exclusion cannot be reversed during the chosen period under any circumstances.
If you believe you may have a gambling problem, we strongly encourage you to use these tools and to speak with a healthcare professional. Bat 365 will never penalise any player for using responsible gaming features.
Bat 365 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.
Data we collect: Bat 365 collects the information you provide during registration (name, date of birth, address, contact details, CNIC or passport number for verification), transaction data (deposit and withdrawal history), betting history, and device and session data (IP address, browser type, operating system) for security and fraud prevention purposes.
Data we do not share: Bat 365 does not sell your personal data to third parties for commercial or marketing purposes. We may share data with payment processors (strictly for the purpose of processing your transactions), fraud prevention services, and regulatory authorities where legally required. All data sharing is governed by our Privacy Policy.
Data retention: Bat 365 retains account data for a minimum of five years following account closure, in accordance with financial regulation and anti-money laundering requirements. You may request access to your data or deletion of non-mandatory data at any time by contacting our support team.
The following conduct is strictly prohibited on Bat 365. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and permanent ban from the platform.
Bat 365 cooperates fully with law enforcement agencies and regulatory bodies in investigating suspected fraud, money laundering, or match-fixing. We reserve the right to freeze account funds pending investigation without prior notice where there is reasonable suspicion of prohibited conduct.
Bat 365 provides its platform on an "as available" basis. While we make every effort to ensure the platform operates without interruption, we cannot guarantee uninterrupted service and shall not be liable for losses arising from:
In no event shall Bat 365's total liability to any player exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the liability claim. This limitation does not apply to fraud or wilful misconduct by Bat 365.
All content on the Bat 365 platform — including but not limited to the Bat 365 name and logo, website design, graphics, game software, text, promotional materials, and data feeds — is the intellectual property of Bat 365 or its licensed content providers. You may not reproduce, distribute, modify, or exploit any Bat 365 content without express written permission.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Bat 365 platform for personal, non-commercial betting and gaming purposes only. Any use beyond this scope — including scraping odds data, reverse engineering game software, or reproducing platform content for commercial purposes — is strictly prohibited and may constitute a violation of intellectual property law.
Bat 365 reserves the right to amend these Terms and Conditions at any time. Where amendments are material, we will notify registered players by email or via a platform notification at least 7 days before the changes take effect. Minor amendments (such as clarifications, corrections to typographical errors, or updates to contact information) may be made without advance notice.
Continued use of the Bat 365 platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not agree with any amendment, you should close your account and withdraw your remaining balance before the amendment takes effect.
These Terms are governed by and construed in accordance with applicable law. In the event of a dispute between you and Bat 365, we encourage you to first contact our customer support team to seek resolution informally. The majority of disputes — including bet settlement disagreements, bonus calculation queries, and payment issues — are resolved at this stage without further escalation.
If a dispute cannot be resolved informally, the matter may be referred to a formal dispute resolution process. Bat 365 will provide a final written decision within 14 days of a formal dispute being lodged. All formal disputes must be submitted in writing to our registered email address with full supporting documentation.
Nothing in these Terms limits your rights as a consumer under applicable law in your jurisdiction of residence.
If you have any questions about these Terms and Conditions, our support team is available 24/7 in both Urdu and English. We aim to respond to all written queries within 4 hours during business hours.
We wrote our Terms to be clear, fair and specific to the Pakistani betting experience — not copied from a generic template.
Every financial threshold in our Terms — minimum deposits, minimum withdrawals, maximum payouts — is stated in Pakistani Rupees. No hidden conversion rates, no ambiguity about what your balance means in real money.
Our Terms are written to be understood by ordinary people — in English that's clear, direct, and doesn't require a legal background to follow. If anything is unclear, our support team explains it in Urdu or English on request.
Bat 365 bonus terms are specific and clearly stated — wagering requirements, eligible markets, expiry dates. We don't hide restrictive conditions in footnotes. What you see in the promotion is what applies.
Most disputes on Bat 365 are resolved within hours by our support team. Formal disputes receive a written decision within 14 days. We treat every complaint seriously and respond without unnecessary delay.
Deposit limits, loss limits, session limits, and self-exclusion are all built directly into the Bat 365 platform — not hidden in a buried menu. Our Terms explicitly protect your right to use these tools without penalty or delay.
Our Terms are clear about what data Bat 365 collects, how it's used, and when it's shared. You can request a data export or deletion at any time. No hidden data sales, no unclear data practices.
Personal data, PKR transaction records, and betting history are secured with 256-bit SSL encryption and are never sold to third parties. You can request access to or deletion of your data at any time. Full details are in our Privacy Policy.
You've read the Terms. You know what you're agreeing to. Join Bat 365 now — register in under two minutes, deposit in PKR, and start betting on football, cricket, Aviator, and more.